Learn How To Use ConvergeHub

Whether you are new to the world of CRM, or considering migrating from another, these short and pointed videos will show how you can greatly improve your results with ConvergeHub.

convergehub tutorial

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Send notifications to your team to keep them updated about...

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Send Notifications
Activity and Collaboration

Send Notifications

Having important documents right in the subpanel of the Lead...

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Adding Document to a Lead
Sales

Adding Document to a Lead

Upload brochures, presentations and case studies and share with the...

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Upload new files to ConvergeHub Library
Activity and Collaboration

Upload new files to ConvergeHub Library

Attaching files directly to Partners help to keep things organized...

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Add Partner or Library from Lead Subpanel
Activity and Collaboration

Add Partner or Library from Lead Subpanel

Creating a stack of answers to the most common and...

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Create Knowledge Base
Service

Create Knowledge Base

Manage organization-wide Customer Cases from within your CRM account. This...

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Creating and Closing a Case
Service

Creating and Closing a Case

Creating product bundles with Customer Cases ensure better understanding of...

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Adding products to Case
Service

Adding products to Case

Send email, Call or Meet – set any type and...

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Creating tasks for a Case
Service

Creating tasks for a Case

Mass updating helps you save time by simultaneously updating multiple...

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Mass updating Cases
Data, Documents and Analytics

Mass updating Cases

Create customized templates to increase the impact of your marketing...

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Create Template
Marketing

Create Template

Row or Column - there are two ways in which...

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Changing the View of Lead Listing
How To

Changing the View of Lead Listing

Customize ConvergeHub by creating tabs and adding and organizing fields...

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Manage Custom fields in ConvergeHub
Setup and Customization

Manage Custom fields in ConvergeHub